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Requirements for Obtaining a UK Online Casino Licence

The Casinos Gaming Machines and Mandatory Conditions Regulations 2025

The Gambling Commission regulates arcades, betting, bingo, casinos, gaming machine providers, gambling software providers, lottery operators, external lottery managers and remote gambling (online and by phone) that use British-based equipment. From data provided by industry, we understand that there are eight 1968 Act casinos that have a gambling area of 1500sqm or over, and a similar number that are close to 1500sqm and which could be expanded if they decide to site more gaming machines and tables. 1968 Act casinos will move to the new regime once they elect to increase their enhanced entitlement to gaming machines, becoming subject to the mandatory premises licence conditions and fee scales of a 2005 Act casino. Where a casino has two premises licences, an operator is able to site 40 gaming machines in the same building; and where an operator has three licences, 60 gaming machines. In this instance, a casino with 3 premises licences could theoretically site a maximum of 240 gaming machines, which would not be the policy intention.

It is possible that there will be wider costs if the increase in fees means that existing premises are unable to afford their total fees and close down as a result, or if new premises decide not to open due to the higher fees. We assume that licensing authorities will increase their current charged fees in proportion with the increase in the maximum fee cap. This would potentially generate an additional £2,340,000 in total annual funding for local authorities and increase average annual costs per premises by £251. This would potentially generate an additional £1,560,000 in total annual funding for local authorities and increase average annual costs per premises by £167. This would potentially generate an additional £780,000 in total annual funding for local authorities and increase average annual costs per premises by £84.

  • Other responses from outside of industry thought that the cooling-off period should be longer, with respondents stating either 60 or 120 seconds.
  • The Department for Culture, Media and Sport (DCMS) published its gambling White Paper (opens in new tab) in April 2023, which set out the previous government’s plans for modernising the regulation of the gambling sector.
  • An “economic crime levy” is payable by entities that are regulated for anti-money laundering purposes (currently only casinos in the UK) and which generate more than £10.2 million in UK revenue.
  • In addition, we would like to receive any evidence or information on best practice in these venues that could then be disseminated among operators.

For one, in the UK, the gambling rules are clear, with proper regulation that keeps things legit. The UK framework gives players a few practical checks to look for before joining a casino. Real players know that gambling should be fun. With so many options out there, it’s fair to ask how you actually pick the best one.

casino licensing UK

Requirements for Obtaining a UK Online Casino Licence

(Mandatory response)Significant increase / Slight increase / No impact / Slight decrease / Significant decrease / I don’t know / Not applicable Casinos that are currently permitted to offer betting may site a maximum of 40 Self-Service Betting Terminals (SSBTs). Additionally, an objective of this measure is to reduce average session duration, which is linked to gambling harm. As noted in the Gambling Commission’s remote customer interaction consultation, 54% of people in Great Britain had a monthly disposable income below £250.

Look for the UK Gambling Commission Logo

In the 2024–25 reporting year, 156 new operating licence applications were submitted and 75% were processed within 16 weeks. The Advertising Standards Authority (ASA) regulates gambling advertising, though LCCP breaches by licence holders are enforced by the Commission itself. The most recent significant RTS update came into effect on 17 January 2025, extending requirements previously applicable only to slots to a wider range of online casino products.

It’s not the same as a land-based casino, but with HD live streaming and real professional dealers, that’s the closest experience you can get. You also get to know how the casino improves your experience over time. The flat additional annual fee payable for a licence that combines all three activities is £12,500.

Because we test casinos with the player in mind. Use limits, slower decisions and safer gambling tools as part of the casino choice. Only the top 20 best-rated UK casino sites and UK Gambling Commission-licensed casinos are listed! Our team spent years in and around the online casino scene, and we know exactly what makes a top-tier casino stand apart from a time-waster. Licensing authorities are reminded that when considering such applications, they must be satisfied that, if granted, the premises in question meets the relevant mandatory and default conditions for the relevant premises licence.

The vast majority of responses stated that specific safer gambling messaging should be considered within cashless gambling. We do not propose that staff alerts are required for Category D machines that accept direct debit card payments. However, we think that this is an important tool that staff could use to monitor players and therefore, it should be a feature on Category B and C machines accepting cashless payments.

As above, 1968 Act casinos will retain the option of continuing to operate under the existing regime should they not wish to increase their machine allocations. We would like to make the process for taking up the entitlement of additional machines as simple as possible for both operators and licensing authorities. Anecdotal evidence shows that only three of the 2005 Act casinos offer betting, representing about 0.2% of the total GGY for each of those casino premises. There has been no evidence that permitting betting in 2005 Act casinos resulted in increased harm, and the Gambling Commission’s view is that permitting sports betting in 1968 Act casinos is unlikely to have any particular impact on the Act’s licensing objectives. There are likely to be indirect costs in the form of displacement from online sports betting as those in casinos who would otherwise have bet on sports using mobile devices may be more inclined to do so using casino services.

Verifying a UKGC Licence

casino licensing UK

If you are worried about your gambling or that of a friend visit gambleaware.org. City AM is committed to responsible gambling. If you are trying a newer site, check for the UKGC logo in the footer and verify the licence on the regulator’s website. Yes, provided it holds a UKGC licence. The better UK casino sites display RTP clearly within each game’s information panel. Withdrawal times vary by casino and payment method.

casino licensing UK

A sliding scale was proposed in the consultation which detailed potential requirements across (i) gambling space; (ii) table gaming space; (iii) non-gambling area; and (iv) machine to table ratio. All casinos will be allowed to offer betting, which was previously restricted to 2005 Act casinos. We will also permit a smaller increase in machines for venues that do not meet the size requirements, proportionate to their overall size and non-gambling area. This consultation relates to land-based gambling provided to customers in Great Britain, by operators who are consequently required to hold the appropriate licence from the Gambling Commission.

By submitting your responses via email you are agreeing to the terms outlined in the privacy notice. (Mandatory responseYes / No / I don’t know Are you happy for government to attribute responses to your organisation in a published response to this consultation? (Gambling industry professional, gambling researcher/academic, gambling treatment provider, personally harmed by gambling, affected negatively by another person’s non gamstop casinos gambling, recreational gambler, government/regulatory professional, other, prefer not to say) Please upload any further evidence or any other information that should be considered in this consultation relating to licensing authority fees. Please provide any additional views or evidence on the potential impacts of raising licence fees here.

As a result, these venues will be entitled to choose between adopting any revised entitlement set down in legislation following this consultation or retaining the four Category B machine allowance for AGC premises and eight Category B machine allowance for bingo premises. The proposals outlined in this consultation to reform the 80/20 rule will again permit AGC and bingo premises to retain these legacy rights where the relevant premises licence was granted before 13 July 2011. Further information about premises licence fees are outlined in Chapter 5. The Gambling Commission will also need to be notified of an operator’s projected annual licence fee category based on GGY for the forthcoming licence period, so that the correct fees can be paid.

casino licensing UK

Where a machine is made available to take bets on virtual races, it is classified as a gaming machine and would therefore count towards the maximum permitted number of such machines. The white paper proposed that all casinos should have the ability to offer betting, should they wish to do so. Sportsbooks are also a common expectation for international visitors, and permitting betting in 1968 Act casinos would bring Britain’s casino product offering in line with other jurisdictions. Betting is permitted in 2005 Act casinos, which represent seven of the 122 casino premises open across Britain’s casino estate.

casino licensing UK

Data provided for a London casino over a four-week period in October 2019 showed a clear correlation between average dwell time and occupancy rates. Evidence suggests that this can make customers who have secured a machine reluctant to take a break as they may be unable to play again. In order to ensure local authorities can continue to carry out their licensing and enforcement duties effectively, we are proposing to raise this cap by either 10%, 20% or 30%. This included a number of measures to adjust outdated regulatory restrictions applying to the land-based gambling sector. The Gambling Act Review white paper published in April 2023 set out the government’s plans for modernising the regulation of gambling in Great Britain.

The UK Gambling Commission (UKGC) is the regulatory body responsible for overseeing all forms of gambling within the United Kingdom. It’s not just the secure and fair gameplay you get, but also the decision towards responsible gambling. By choosing a UK-regulated casino, you truly do yourself a favour. Casinos that operate under the UKGC license offer a robust and secure gaming environment. This gives Brits plenty of options and displays how flexible the license can be.

These are the types of gambling licences you will need to run your gambling business. The first annual fee (for the non-remote Casino 2005 Act operating licence only) will be reduced by 50 percent. The first annual fee for a non-remote (2005 Act (opens in new tab)) casino licence is due six months after the licence is issued to you. A large casino under the 2005 Act (opens in new tab) has a minimum table gaming area of 1,000 square metres and a minimum non-gambling area of 500 square metres.

casino licensing UK

However, these rates are lower than the majority of other gambling products, although remain above the at-risk and problem gambling rates for ‘any gambling activity’. Please explain your answer, including an alternative solution for how to calculate non-gambling areas where applicable. Failing to meet the size requirement in any of these three areas will result in a lower machine entitlement.